Alexander,

 

Most are doing HTTPS to NetApp Support and SMTP for their internal notifications (you can do those simultaneously).  There is no HTTPS available to go anywhere other than NetApp Support at this time. 

 

For customers who cannot send to NetApp Support for security reasons they are mostly using SNMP monitoring and/or internal SMTP.


Thank you,
Tim

 

From: toasters-bounces@teaparty.net [mailto:toasters-bounces@teaparty.net] On Behalf Of Alexander Griesser
Sent: Wednesday, July 17, 2019 9:36 PM
To: Toasters
Subject: Autosupport HTTPs receiver self hosted

 

Hey there,

 

when using SMTP for autosupports, one can add additional e-mail addresses which will also receive the SMTP notifications and we’re using this feature to collect autosupports in one of our support mailboxes.

If we’d want to move away from SMTP, how could we do that in the future? When we switch to the https transport method, the autosupports most likely will only be posted to NetApp, I suppose. Am I overlooking something or is there really no way to specify an additional URL or something like this so that we can also receive these alerts then?

Ideally, I’d either like to run the autosupport receiver locally on our infrastructue and forward the requests to NetApp then. This way, I could parse the requests and (if necessary) create tickets, etc. and archive them internally.

 

Anyone ever worked on something like this or knows where I can find more information about that?

 

Thanks,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: AGriesser@anexia-it.com

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601