I had a similar problem when I upgraded a 960 to a 3040. I didn’t see the info in the OnTap download matrix that showed the heads required a different build version. It was there, just not obvious. Never had any problems other than lots of the mapfile log entries. Once I loaded the correct version (q or e versus m, I also have a 3020) all was well.

Mike Miller
Site Lead
General Dynamics Information Technology
Michael.Miller.ctr@ustranscom.mil
Michael.Miller@gdit.com

From: owner-toasters@mathworks.com [mailto:owner-toasters@mathworks.com] On Behalf Of Romeo Theriault
Sent: Thursday, April 30, 2009 7:43 AM
To: toasters@mathworks.com
Subject: Warning for people doing a head upgrade from a 3050 to a 3170

Here is a warning for people that might be doing a head upgrade from a 3050 to a 3170 (and possibly other heads). The documentation states that you need to bring the 3050 heads up-to the same software level as the 3170 heads. This may very well be the case but they fail to mention that the 3170 uses a different build of OnTap and that you need to upgrade OnTap on the 3170's immediately after the upgrade with the build for the 3170's.

So right now we are running 3170's with a build of OnTap 7.2.6.1 built for the 3050's and getting these errors in syslog:

na1-u-e0a [na1-u: mgr.stack.openFail:warning]: Unable to open function name/address mapping file /etc/boot/mapfile_7.2.6.1.2O: No such file or directory

Netapp Supports response is: "Upgrade or you'll probably get Kernel Panics." and "We'll try to update the documentation."  Needless to say I'm not impressed.

--
Romeo Theriault
System Administrator
Information Technology Services