Hey there,

we do operate a few EOL’ed devices in our labs (and as playground for the automation services, etc.) and from time to time, things break – very rarely, but they do.

I do have quite some hardware on stock here and I’m all set for exchanging almost anything that can break inside a filer (from disks to shelves to backplanes, cables, fans, PSUs, NVRAM batteries, etc.), but changing the motherboard proved difficult.

I cannot find a way to assign the old S/N to the new motherboard in order to be able to reuse the licenses we had on the (now dead) filer.

License transfers to other serial numbers are also not possible without active support contract.

Any idea how to make that happen?

Thanks,

Alexander Griesser

Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com

Web: http://www.anexia-it.com

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601